PRISTINA, KOSOVO
Data protection and e-commerce

Data protection and e-commerce

Documents and advice tailored to how your online business operates.

An online shop or digital platform creates relationships with customers and responsibilities concerning their data. Drafting terms and policies begins with understanding how orders, payments and information processing work. We tailor the documentation to the service actually provided, including its relationships with external providers.

When we can help

  • You are launching an online shop or platform and need terms of use and a privacy policy.
  • Your business processes customer or employee data and needs to review its documentation.
  • You are dealing with a complaint or incident concerning the use of personal data.

What an engagement may include

  • Drafting of privacy policies and terms of use
  • Review of data processing agreements
  • Advice on business obligations in e-commerce
  • Representation in matters concerning personal data breaches and infringements

Clarity for users starts with documents that reflect business practice. We examine the data collected, the purposes for which it is used and the obligations arising in the customer relationship.

What to prepare

A description of the platform, the types of data processed and any existing documents or policies.